Customer Testimonials
I recently had an exceptional experience at Cape Coral CDJR. From the moment I walked in, I received outstanding customer service from my sales person, Luis Carvajal and the finance manager, David Lopez. They made the entire transaction smooth and stress-free. I am incredibly pleased with my purchase and would highly recommend Cape Coral Dodge to anyone in the market for a new vehicle. They truly treated me like family. Five stars all the way!
Andy Turner was great to work with and made our car buying experience nice and smooth! We highly recommend him
Very helpful and quick to act ! Thanks Andy , you made this quick and painless! Highly recommend
Chris was very pleasant and did a great job! Would definitely recommend him to friends and family looking for a new ride!
I was very pleased the help Thomas gave and keep me updated with the progress on my truck. Thanks
The whole process of acquiring service for my vehicle was straight forward with excellent and honest communication from service department.
Great service car got done very quickly turned it in one day it was done the next Mike the assistant service manager was awesome and so is the whole service department thank you
He was proactive and kept me informed at all times. Even helped the mechanic change the bulb
Straight forward, they did what they said they would and I was in and out.
Andy strong communication skills, in-depth product knowledge, ability to build rapport with clients, consistent closing rate, problem-solving skills, positive attitude, and their dedication to exceeding customer expectations
I felt that the finance department took to long perparing my paperwork. I am not sure of the finance managerās name. My salesman Andy did a great job and I was very satisfied with him.
(Translated by Google) Thank you very much, Carolina and David in finance, very grateful and the coffee is great. (Original) Mil gracias, Carolina y David en finance muy agradecida y el cafĆ© buenĆsimo
Iāve been a service customer since 2018 with no disappointments. On my recent visit, Lisa was cordial and reassuring during my time there. My vehicle was serviced in a timely manner and once again Cape Coral CDJR knocked it out of the park.
Staff is courteous and truck was washed. Took care of my recalls and had the oil, tire rotation and radiator flushed and re-filled no complaints.
Good Experience, teamed work fast to close the deal
I came in to take care of some recalls on a ram 1500 ecodiesel I recently purchased and Alexander Barroso was my contact amd he help me out effectively and efficiently
Matt and Hugo took great care of me on my Grand Wagooneer.
Muy buena atenciĆ³n por parte del Sr Ernesto y demĆ”s personal que estuvo involucrados en mi compra.A todos Muchas Felicidades por su buen trabajo
Rodolfo was AMAZING to work with! He got us exactly what we wanted at the best rate he could and had it cleaned and full of gas ready for us! The two people in financing were also so helpful! Would highly recommend this dealership!
Jhonny did a very good job and very friendly. Employees very responsive and knowledgeable.great
Very professional and convincing sales people. The building was freezing! Worked with me. and got me a good deal!
Always great service. We love our Jeep, and will continue to use u guys for service. Thankās
It is the nicest dealership I've ever been in. The people are friendly and helpful. Lisa was very professional and helpful.
I purchased my car here new in 2019. I wanted a better jeep dealership. I have had good & bad experiences when returning to this service center. This time was all good, finally! Alexander was amazing. He listened and addressed my concerns. He was genuinely helpful and also made sure there was an issue needing addressed I didn't know about. He was thoughtful to make sure my repairs were properly completed and covered by the warranty I purchased. He didn't push fake repairs on me, and yes that happened here in the past with previous advisors. Alexander was truthful, ...
I am very impressed with how well organized the entire process is to purchase a vehicle at Cape Coral CDJR. It started with a phone call with Allison to set up an appointment who is a very lovely person, next came Christipher Everson my Sales Professional who is very knowledgeable for a young person, he listened to all my requests, which I knew exactly what vehicle I wanted to see, not necessarily purchase, this is my second MOPAR purchased new, still have the first and still like new. Finally there is a wonderful young lady who's name I can'...
Overall, very good experience. Orr salesman, Luis was great to work with. First day with the new computer system caused some time lag. But, it was all good.
I entered the office area and talked with Lisa about my repair. She looked up the part needed and told me they had one in stockā¦an exact tire to replace the one damaged by a road hazard on route 95 at the South Carolina border. She had my vehicle in the shop area within 15 minutes and had me back on the road no more than 2 hours. The place was busy and I was satisfied that they did a good job expeditiously and for the quoted price! The saving grace was that they had the exact tire needed in stock.
Andy did a great job selling this vehicle and informative , very personal and patient. Thank you
JOSE and Hugo took great care of me with Frontier.
Andy Turner handled everything great for my mom and was very pleasant to work with! Thank you!
Not all Ram dealerships are equal. This is especially true if one drives a Ram Promaster, high top. Only certain shops have lifts capable of carrying that much weight and height. It makes even general servicing a challenge. I am an hour away from the Cape Coral dealership, but with that said, it was worth the time. My service person, Mike C. Is a no nonsense kind of guy. I told him the issues, one of which has been a long standing rear cargo door leak. A prior dealership tried 3 times to fix it, unsuccessfully. Cape Coral service discovered what ...
I've never had a bad experience at Cape Coral Ram. Mike does an outstanding job providing excellent service and timely work completion. I would not take my Ram 2500 anywhere else!
Luis Dorian Kimberly
Cape Coral jeep dodge Ramās Service department quickly fixed an issue that other dealerships could not figure out
My recent visit to the dealership was incredibly smooth and hassle-free. The staff were friendly, gave me a convenient ride home, and completed the service faster than expected. Iāll definitely return for future maintenance needs.
This is my 3rd Ram from CCCDJR. Quentin, my salesman, is the best. The service department and detail shop are the best as well. Really like that they have a car wash and will run it through after every service appt if you want. And the detail shop will dress my tires if I have time. Great dealership!
Always the best service! They are quick and make sure that my vehicle is taken care of. The staff are all super nice and caring.
From drop off to pick up. All went well and they even washed it for me.
Good place to take care of my truck They Kept me in the loop on what they found
I brought my vehicle in for an air suspension issue and Obi my service agent helped me through the process. The suspension was checked with no issues or codes coming up. My issue is intermittent and did not display symptoms at that time. I thank Obi for the way he handled my service.
Excellent and quick response. Friendly and informative. Kept me updated on repairs as they were ongoinf
Honestly, the only place I would buy a vehicle trusted sales representatives and Big Mike is the best service is also outstanding at this dealership
My first visit to this dealership. Just an oil change. They were friendly and efficient.
Exceptional experience all the way around. I purchased a brand new ā25 wrangler and could not have asked for a better experience. I worked with Josh who was highly knowledgeable, took the time to understand my needs, was straight to the point, honest, and moved fast to get me taken care of. These guys are in a league of their own. I would highly recommend
Very professional staff and the manager Ron Torres was very helpful and professional ,is a pleasant be one of your costumes
Check in was slow, service agent has to run back and forth to computer instead of having tablet. Stream line check in process for 5 star experience. Once past check in, dealer service was excellent, professional and above all expectations. I have been to 4 other Chrysler, Dodge, Jeep, Ram dealers in the last few years for service and Cape Coral CDJR out performed all of them by far. I would recommend Cape Coral CDJR for your service.
Itās very efficient and the friendly employees have given a positive, pleasant, and friendly atmosphere
very professional
The service was fast and excellent. Everything was handled quickly and efficiently. The service was finished on time.
Taylor was very helpful. He pinpointed the problem right away and squeezed me in to get the problem resolved right away.
My experience was good, I wish they would have told me more about my vehicle
Fast service very informative and great to work with. Keep updating step by step on my car.
Good experience with the sale process. I was disappointed that the vehicle was not completely cleaned upon delivery.
Sales person was great! The whole process was painless compared to other purchases at other dealers
The Cape Coral dealership was phenomenal Louis, Mitra and Rob was very helpful everything was explained I well understanding the deal I get for my RAM ProMaster was good. I definitely will recommend my family and friends to cape coral Dealership.
Hugo and Carolina did a great job with my Compass purchase.
John and Hugo too great care of me respectful and efficient made it an easy and smooth process
Everyone went more and beyond to make sure that I left with the truck I wanted.
We really enjoyed working with Lisa - she was able and willing to deal with us with multiple people making decisions (some out of state) and she did a fantastic job navigating!
We bought a 22ā jeep Willys from a dealer 3 hours north of here where we used to live. A jeep Dodge Ram dealer who will remain nameless. After owning it for a week, the Auto Stop function stopped working. No warnings lights were activated. I drove the 3 hours for an appointment and they said, āWe ran it on the computer for 10 cycles it its functioning fine. I replied, it hasnāt worked in 3 weeks and all parameters are met while driving. Their response was ākeep us postedā. I made an appointment with Cape Coral Jeep Dodge Ram and was able to ...
Greatest service my wait time is usally no longer then hr depending on the service needed
Service was good but the price was ridiculous
Great experience at the dealership with Carlos RamĆrez Cruz and Mitra. First time buyer and they get me done with the best option available. 10% recomendend.
No issues all around.
Of all the vehicles purchased in my life this dealership rates as the best. They provided me with an out-the-door quote over the phone on a Gladiator and they honored it when I arrived. No attempt to renegotiate the price and no games.. I found salesperson Joseph Avilis to be honest and straightforward. Ask for him if youāre in the market for a new car. I showed up at the dealership, looked over the truck I wanted and was on my way home in just over an hour. They also detailed the truck while I was finalizing the purchase. ...
Amazing place to buy a vehicle. Would recommend this place to all my friends. Also staff was very helpful and friendly
By far the smoothest car deal I've ever had..many thanks to Mr Juan the manager , Jose on sales and Hugo on finance, for their prompt job on selling me my cool truck. Also didn't notice any hidden fees and extra charges like other dealerships do. Keep it up. Good bless. š š
Joe was fantastic the whole process was decent. A little slow but otherwise a positive experience
We had to be towed in while on vacation and weāre taken care of the next morning. So grateful for the prompt, kind service!
Mitra was great for the financing and Rodolfo helped me find my dream truck and Joe made it happen. Great team. Definitely recommend
Mitra and Rudolpho did a wonderful job helping us with our new vehicle! I highly recommend this dealership.
My service manager behaved as if he was in experienced. He didn't review the ticket until I asked questions. He piled on services and blamed them on the technician. He probably won't be there long. The service review to start work took 3 hours Unacceptable.
We stopped in without an appointment and were treated like long time customers, which we will become. We are new Dodge Ram owners and are very impressed with the professional, yet friendly and helpful attitude of the dealership. Thank you to everyone.
Everything went smoothly and in a timely manner. The service writer Mike was excellent. Would would definitely recommend.
Very knowledgeable and great to work with
Carlos went above and beyond any expectation I had when buying a vehicle. I truly appreciate his time patient and knowledge.
Thanks for the help with purchasing my vehicle joe, Kimberly, ryan, and rob
Great customer service. The sales staff show they are committed to the customer. Work for customer satisfaction.
Amazing customer service and really good kind people. Go see them for sure, good business
Everything was great always enjoyed when bring my truck
Felix was awesome and so were the other folks at the dealership. Made it a pleasant and easy experience and I will definitely be returning Customer.
Great Serviceā¦Lisa was my service providerā¦she was greatā¦very pleased
Express Service was clean and efficiently operated. Waiting was pleasant with several outrageously expensive autos to view in the showroom.
ANDY AND HUGO TOOK GREAT CARE OF ME ON MY SILVERADO,
Lisa was a great service agent. She kept me informed of the status of my Jeep and what was done in fixing it
They were amazing and friendly helping us. Very professionals & timely. Highly recommend this dealer to everyone.
My salesman was Johnny and he was very nice and worked very hard to get me a good deal.
Carlos went over and beyond. Everything was quick and efficient. I truly appreciate it and love my Jeep!