Customer Testimonials

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DealerRater Apr 20, 2025

Andy Turner was awesome! Professional, caring, patient. We love our new Wagoneer! He took extra time to go over all the options on the Wagoneer for us. We picked the perfect one. It is the one on the showroom in fact! A special thanks to Joe Aviles for handling our financial too.

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DealerRater Apr 20, 2025

Joe Aviles & Andy Turner were awesome! We had a great experience and love our new Wagoneer! Andy took all the time in the world to help us get the right Jeep. We rolled it off the showroom floor and took it home the same night. He was knowledgeable about their products and answered ALL of our questions. Thank you very much Cape Coral Chrysler Dodge Jeep RAM!

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DealerRater Apr 20, 2025

I had to wait almost two hours for an oil change. Got in right when the opened at 7:30. Guy who checked me in was annoyed I was there

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Google Apr 20, 2025

Big Mike worked with me the majority of the day. Came in test drove and came back to purchase. Everything possible to make a great deal. Mitra in finance gave me some great insights. And Robert sales manager made the numbers work.

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DealerRater Apr 20, 2025

My Truck broke down at 4pm. We called ahead and We had it towed to Cape Coral Ram dealership. Didn’t get there until after hours so had to use the night drop. They diagnosed and repaired my Truck. Everyone was so helpful. I would recommend them.

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DealerRater Apr 20, 2025

Harry saved me as a customer 4 the dealership. Don't let Harry get away. That's enough.

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DealerRater Apr 20, 2025

Excellent customer service center. Bishoy went above and beyond to get my vehicle serviced and repairs finished in a timely manner. He dealt promptly with my warranty company to make sure everything was covered as stated in the terms of my policy. I am very pleased with the service I received! Thank you.

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DealerRater Apr 20, 2025

It was a quick and easy process. Pulled up to the drop off spot, met with the service rep and dropped off the keys for an oil change and tire rotation. Everything was done in about an hour.

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Google Apr 20, 2025

Bought a brand new jeep gladiator Luis Joe and Kimberly were absolutely amazing no high pressure sales tactics or anything everything was explained clearly would definelty recommend

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Google Apr 20, 2025

Purchased a new jeep gladiator today from Cape Coral CDJR and it was a great experience! Our salesman Luis was great! Zero pressure. Joe and Kimberley assisted and made the sale seamless! Will be back!

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Google Apr 20, 2025

The best attention and treatment throughout the whole process and very fast. Will definetly keep coming back to dodge,chrysler cape coral with finance Ezequiel Garcia and sales Johnny

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DealerRater Apr 19, 2025

Excellent service and Andy Turner is incredibly professional and personable. I appreciate everything he and Joe Aviles helped me with purchasing my new Jeep Compass.

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DealerRater Apr 19, 2025

Thank you Andy Turner and Joe Aviles for both your Professional and Personable service throughout the process of purchasing my new Jeep Compass. It's a pleasure working with you!

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Google Apr 19, 2025

(Translated by Google) Great service from Ezequiel Garcia and Johnny Sanchez (Original) Great service from Ezequiel Garcia y Johnny Sanchez

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DealerRater Apr 19, 2025

⭐⭐⭐⭐⭐ Outstanding Customer Service! Joe Aviles, Enrique Gaston, and Rene Poitevin truly went above and beyond to make our car-buying experience exceptional. Their professionalism, dedication, and willingness to help made the entire process smooth and stress-free. Thanks to their hard work, my family was finally able to get the car we've been wanting for years. If you're looking for honest, knowledgeable, and customer-focused service, I highly recommend them. We couldn’t be happier with the experience!

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Google Apr 19, 2025

⭐⭐⭐⭐⭐ Outstanding Customer Service! Joe Aviles, Enrique Gaston, and Rene Poitevin truly went above and beyond to make our car-buying experience exceptional. Their professionalism, dedication, and willingness to help made the entire process smooth and stress-free. Thanks to their hard work, my family was finally able to get the car we've been wanting for years. If you're looking for honest, knowledgeable, and customer-focused service, I highly recommend them. We couldn’t be happier with the experience!

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Google Apr 19, 2025

I can’t say enough good things about our experience at Cape Coral Chrysler Dodge Jeep Ram, thanks to the incredible teamwork of Carolina Antolinetti and Joseph Aviles. Carolina was kind, highly professional, and genuinely listened to my needs and budget. Her recommendations were thoughtful and right on point, and it was clear from the start that she’s experienced and truly cares about her customers. She made us feel comfortable and informed every step of the way, and her attention to detail really stood out. Joseph Aviles, the finance manager, was equally impressive. From start to finish, he made ...

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DealerRater Apr 19, 2025

Price and time were communicated clearly by the service member. Everything was done exactly as explained.

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DealerRater Apr 19, 2025

All good It was a pleasure doing business with Lisa, and they did a great job fixing my truck.

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DealerRater Apr 19, 2025

Service department is always unbearably slow even with an appointment. I just spent six hours in the lounge waiting for a new air conditioner fan to be installed

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DealerRater Apr 19, 2025

I had an excellent time at the dealership.Everyone was friendly and very helpful.I would go back again every time

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Google Apr 19, 2025

Went in for oil change tire rotation and fuel filter in my 2024 Ram 2500 Bighorn diesel. Service person came out right away and got my truck in immediately, great service and I did not have to wait for them to get my tuck in.

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DealerRater Apr 19, 2025

Sonja is wonderful and very personable.. you need a whole staff of her. She has empathy and know what it means to be a customer

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DealerRater Apr 18, 2025

The issues with my vehicle were taken care of in a timely manner. And I appreciate being able to use a loaner car to continue to go to work.

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DealerRater Apr 18, 2025

Refused to fix the problem and was told did not have time to recreate issue. My warranty ran out because of this. Spend too much time on phone with jeep doesn’t care and still waiting for call back as well to get them to cover my issue now that my warranty expired.

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DealerRater Apr 18, 2025

Service was with in the hour as they stated to me. When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to service my Grand Cherokee.

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DealerRater Apr 18, 2025

Visited the store was approached with a friendly sales person. We found the car we wanted. The only complaint I have is if they couldn't approve us after a second try they should have stopped . They tried 8 places and needless to say we got ding 8 times which effected our credit score. Now preventing us going anywhere else. Not happy . We are sorry we tried going there .

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Google Apr 18, 2025

(Translated by Google) Excellent Service Very Attentive Highly recommended Oz DĆ­az..Blessings.. (Original) Excelente Servicio Muy Atento Altamente recomendado Oz DĆ­az..Bendiciones..

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Google Apr 18, 2025

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DealerRater Apr 18, 2025

Everyone we encountered at the dealership was s very professional and attentive...they went out of their way to make us happy

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DealerRater Apr 18, 2025

The service associate gave me all the information and the repairs were done as stated.

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DealerRater Apr 17, 2025

Great salesman terrible finance department Both Angel and Jose were excellent, informative and professional. Finance department left a little to be desired

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DealerRater Apr 17, 2025

Cape Coral Chrysler Dodge Ram was awesome! They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. Super fast, professional service. Highly recommend!

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Google Apr 17, 2025

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Google Apr 17, 2025

I always have a positive experience. Fast, Friendly, and Trustworthy Thank you

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DealerRater Apr 17, 2025

Slow and no communication after 3 hrs had to ask what was going on after I asked I got e keys to go with no paperwork because it took so long for service

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DealerRater Apr 17, 2025

Drive up was poor and confusing. Not met by anyone. Car Not fixed in one visit. Had to come back due to dealership error Expensive

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Google Apr 17, 2025

I had warranty work that needed to be completed before May and Lisa was an absolute angel helping me deal with the warranty company. She was very helpful and communicative and made the process very smooth. I appreciated her efforts to make the process as pain free as possible.

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Google Apr 17, 2025

Ernesto and Hugo took good care of me on Wrangler

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DealerRater Apr 17, 2025

Got my Jeep in and out the next day with a pickup from my house to the dealer and a pickup for me at my house to get the Jeep. Fast!

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DealerRater Apr 17, 2025

Awesome experience. Andy was great. Easy trade-in transaction. Highly recommend both Andy and the dealership.

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DealerRater Apr 16, 2025

The people are very pleasant there and you don't have a long wait for an oil change you're in and out I'm very satisfied with them

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DealerRater Apr 16, 2025

It cost 250$ to simply diagnose a problem that took maybe 30min is rediculous. Very expensive.

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DealerRater Apr 16, 2025

I was very happy how they helped me with my leather dash problem. Thank you

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DealerRater Apr 16, 2025

The Service advisors and the techs were highly attentive to my needs and provided excellent service and met all my expectations.

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DealerRater Apr 16, 2025

No problems Just moved down from nj nice to have a dealer I like With

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DealerRater Apr 16, 2025

Mike was great. I got right in for an oil change and I didn't have an appointment. We were traveling through town and needed an oil change on our jeep and Mike treated us like family!

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DealerRater Apr 16, 2025

The dealer has been awesome to deal with. Michael castori has been a great communicator and has been an advocate for my tough situation. Unfortunately, the 2023 jeep wrangler I bought from them has had waaaay too many issues to give all five stars.

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Google Apr 16, 2025

Always polite and fast service

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DealerRater Apr 16, 2025

Great place, very nice, Mikal was a very good service advisor I will be back to this dealer even though is over 50 miles away!!! Only negative is the high price for service, seniors should get a big discount!!!

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Google Apr 16, 2025

Carlos and Mitra where amazing to work with!

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Google Apr 16, 2025

Albert Dominguez is a good person , thank you

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DealerRater Apr 15, 2025

Very nice place, fine people, Mikal was great, need more like him!!! Very helpful and professional!! Only negative is the prices! I am retired, fixed income. Need to have discounts for seniors ect, but had a good time getting my vehicle service!!!

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DealerRater Apr 15, 2025

Very friendly, helped out in our every need. No haggling back and fourth. Very professional sales team

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DealerRater Apr 14, 2025

Great service from Ibrahim. He organized my tire rotation and oil change. Thank you for your assistance.

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DealerRater Apr 14, 2025

Terrible communication, worst call system i have ever used. Very unprofessional service staff. My vehicle took over a month to complete and was incredibly dirty and oil stains everywhere when I picked up the vehicle. All my settings were changed and it appeared that my truck had been taken off road down a dirt trail of some sort.

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DealerRater Apr 14, 2025

I came in for a Oil Change and inspite of the delay the service was very good and got a car wash

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DealerRater Apr 14, 2025

He was so patient with us and provided us with exactly what we needed Kind

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DealerRater Apr 14, 2025

I already did. The dealership was excellent to deal with and the service was great. Had no issues.

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DealerRater Apr 14, 2025

All went well. Purchase went smoothly and without delays. Vehicle was ready for viewing when promised.

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Google Apr 14, 2025

(Translated by Google) Great service from the sales team to Manager Rene, to the financier Ezequiel and especially to my friend Roiby Matos, very satisfied with the service and customer service (Original) Un servicio estupendo de parte del equipo de ventas al Manager Rene, al financista Ezequiel y en especial a mi amigo Roiby Matos, muy satisfecho con el servicio y la atencion al cliente

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DealerRater Apr 14, 2025

Awesome My experience with the service department was awesome and they are always helpful Beautiful dealership

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Google Apr 14, 2025

Our service advisor had ā€œEarlā€ our wrangler diagnosed and serviced quickly, Thanks. Very nice deslership.

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DealerRater Apr 13, 2025

Excellent service. Everything was very good. They explained everything very well. It was a great experience.

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DealerRater Apr 13, 2025

The work was done well on my 2013 Jeep jku..rear brakes and thermostat. Hard to get quick appointment due to busy season but online does work great. Ron

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DealerRater Apr 13, 2025

At drop off was greeted right away. Took info explained service visit and went to waiting room. Waited a legit amount of time and my car was done ?? Thanks.

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Google Apr 13, 2025

Great service/ took a little longer than I expected- but things take time / my truck is good now

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Google Apr 13, 2025

Luis, Mitra and Dorian Helped me get into a new ram 2025 Big Horn they did the best the could do to help me even stayed late after hours to get the job done and I appreciate them at this location in Cape Coral and I will always come back to get help from them again

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DealerRater Apr 13, 2025

Phone system is horrible. The outside call people for 3 days kept sending us to the wrong store. Had four new tires installed and was doubled on our bill!

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Google Apr 13, 2025

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DealerRater Apr 13, 2025

Todo muy bien rƔpido y professional muy contento con el servicio y muy buena atencion

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DealerRater Apr 13, 2025

It cost me 1000 for a tent a car and my car is not right

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DealerRater Apr 12, 2025

When work was completed I had to send the car back for the wash. It was noted on the work order. When I got home I noticed one of the valve stem covers was left off. I had to go back to the dealership to have it replaced. Small issues but when you spend $2500 you expect everything to be done correctly.

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Google Apr 12, 2025

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Google Apr 12, 2025

Jonny and Mitra were awesome to work with. Very transparent and helpful

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Google Apr 12, 2025

I was happy with the work on my Pacifica but timely communication was slacking Thanks Cathy

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DealerRater Apr 12, 2025

Had a very awesome experience everything went very smooth. Got a beautiful truck five stars.

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DealerRater Apr 12, 2025

Very organized and everyone was very kind. Helped make the best deal possible. Jose was great!!

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DealerRater Apr 12, 2025

Michael Castori always goes above and beyond taking care of me and my Jeep. I am pleased with the customer service of Michael.

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Google Apr 12, 2025

Carlos and Hugo took great care of me on my Gladiator.

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DealerRater Apr 12, 2025

I love the dealership. I just wish it would’ve took a little bit less time to do an oil change in the tire rotation than two hours.

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DealerRater Apr 12, 2025

Treated well...Fast service.....all my answers were met...on time service Would go back

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DealerRater Apr 11, 2025

Fantastic staff. Helpful Friendly . Ask appropriate questions to get to the reason for my visit

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Google Apr 11, 2025

Awesome experience, Benjamin is the best, Joseph in finance was amazing. Both had a positive attitude, very helpful and super knowledgeable… it was an amazing experience… thank you both for making me feel comfortable in my purchasing process…

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Google Apr 11, 2025

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DealerRater Apr 11, 2025

Lisa did a good job keeping me infarmed and she was always responsive to my needs.

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DealerRater Apr 11, 2025

The two sales people where awesome and the finance was just ast great and the insurance lady was awesome as well

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DealerRater Apr 11, 2025

Facility is very nice. Service department (for our older Cherokee) has always been solid. I did an internet search and very quickly received a text from Enrique Gaston who found a car offered an appointment. He paved the way for me to buy my second Jeep with help from Jose Gaston, who listens well, knows his cars and made a big decision comfortable. Finance was handled by Ezequiel Garcia who was experienced and effective. I'm counting on GM Josh Clinton to keep raising the bar.

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DealerRater Apr 11, 2025

Friendly and efficient service great sales experience Andy and Joe was very helpful. Highly recommended

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DealerRater Apr 11, 2025

Great sales experience. Andy Turner and Joe Aviles were great. Highly recommended to visit the store.

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Google Apr 11, 2025

Excellent sales experience. Andy Turner and Joe Aviles was great. Got my vehicle in no time. Highly recommended.

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Google Apr 11, 2025

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DealerRater Apr 11, 2025

Ibrahim was friendly and professional. Got an oil change. Service was prompt and easy. Will be back.

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DealerRater Apr 11, 2025

The service advisor was very nice and very friendly. Everyone seem to be very helpful.

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Google Apr 11, 2025

(Translated by Google) Peter Camacho thank you for making my dream come true excellent service (Original) Peter Camacho gracias por hacer mi sueƱo realidad excelente servicio

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Google Apr 11, 2025

(Translated by Google) The service people who took my car to change the oil have to be a little more careful and when I check it, it gets scratched everywhere and you pay for that later when you go to change it, they look for the smallest detail and they are the ones who. They finish with the cars, otherwise everything is excellent šŸ‘Œ (Original) Tienen q tener un poquito mas de cuidado los de servicio q lleve mi carro para el cambio de aceite y cuando lo revise se rayado por donde quiera y eso lo paga uno despuĆ©s ...

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Google Apr 11, 2025

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DealerRater Apr 11, 2025

Darren was awesome he went above and beyond to get us in and out. we always love the people and the atmosphere.

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DealerRater Apr 11, 2025

Cape Coral Chrysler did what I wanted to service my Chrysler Pacific minivan . Oil change , check brakes, check tire pressure and replace two filters.

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DealerRater Apr 11, 2025

I was in Florida from Illinois for a short trip, ran into a mechanical issue on the highway and ended up @ Cape Coral Ram. Bishoy was able to source the necessary parts and get me back on the road in a few day's. Thank you, Bishoy!

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