Customer Testimonials
Andy Turner was awesome! Professional, caring, patient. We love our new Wagoneer! He took extra time to go over all the options on the Wagoneer for us. We picked the perfect one. It is the one on the showroom in fact! A special thanks to Joe Aviles for handling our financial too.
Joe Aviles & Andy Turner were awesome! We had a great experience and love our new Wagoneer! Andy took all the time in the world to help us get the right Jeep. We rolled it off the showroom floor and took it home the same night. He was knowledgeable about their products and answered ALL of our questions. Thank you very much Cape Coral Chrysler Dodge Jeep RAM!
I had to wait almost two hours for an oil change. Got in right when the opened at 7:30. Guy who checked me in was annoyed I was there
Big Mike worked with me the majority of the day. Came in test drove and came back to purchase. Everything possible to make a great deal. Mitra in finance gave me some great insights. And Robert sales manager made the numbers work.
My Truck broke down at 4pm. We called ahead and We had it towed to Cape Coral Ram dealership. Didnāt get there until after hours so had to use the night drop. They diagnosed and repaired my Truck. Everyone was so helpful. I would recommend them.
Harry saved me as a customer 4 the dealership. Don't let Harry get away. That's enough.
Excellent customer service center. Bishoy went above and beyond to get my vehicle serviced and repairs finished in a timely manner. He dealt promptly with my warranty company to make sure everything was covered as stated in the terms of my policy. I am very pleased with the service I received! Thank you.
It was a quick and easy process. Pulled up to the drop off spot, met with the service rep and dropped off the keys for an oil change and tire rotation. Everything was done in about an hour.
Bought a brand new jeep gladiator Luis Joe and Kimberly were absolutely amazing no high pressure sales tactics or anything everything was explained clearly would definelty recommend
Purchased a new jeep gladiator today from Cape Coral CDJR and it was a great experience! Our salesman Luis was great! Zero pressure. Joe and Kimberley assisted and made the sale seamless! Will be back!
The best attention and treatment throughout the whole process and very fast. Will definetly keep coming back to dodge,chrysler cape coral with finance Ezequiel Garcia and sales Johnny
Excellent service and Andy Turner is incredibly professional and personable. I appreciate everything he and Joe Aviles helped me with purchasing my new Jeep Compass.
Thank you Andy Turner and Joe Aviles for both your Professional and Personable service throughout the process of purchasing my new Jeep Compass. It's a pleasure working with you!
(Translated by Google) Great service from Ezequiel Garcia and Johnny Sanchez (Original) Great service from Ezequiel Garcia y Johnny Sanchez
āāāāā Outstanding Customer Service! Joe Aviles, Enrique Gaston, and Rene Poitevin truly went above and beyond to make our car-buying experience exceptional. Their professionalism, dedication, and willingness to help made the entire process smooth and stress-free. Thanks to their hard work, my family was finally able to get the car we've been wanting for years. If you're looking for honest, knowledgeable, and customer-focused service, I highly recommend them. We couldnāt be happier with the experience!
āāāāā Outstanding Customer Service! Joe Aviles, Enrique Gaston, and Rene Poitevin truly went above and beyond to make our car-buying experience exceptional. Their professionalism, dedication, and willingness to help made the entire process smooth and stress-free. Thanks to their hard work, my family was finally able to get the car we've been wanting for years. If you're looking for honest, knowledgeable, and customer-focused service, I highly recommend them. We couldnāt be happier with the experience!
I canāt say enough good things about our experience at Cape Coral Chrysler Dodge Jeep Ram, thanks to the incredible teamwork of Carolina Antolinetti and Joseph Aviles. Carolina was kind, highly professional, and genuinely listened to my needs and budget. Her recommendations were thoughtful and right on point, and it was clear from the start that sheās experienced and truly cares about her customers. She made us feel comfortable and informed every step of the way, and her attention to detail really stood out. Joseph Aviles, the finance manager, was equally impressive. From start to finish, he made ...
Price and time were communicated clearly by the service member. Everything was done exactly as explained.
All good It was a pleasure doing business with Lisa, and they did a great job fixing my truck.
Service department is always unbearably slow even with an appointment. I just spent six hours in the lounge waiting for a new air conditioner fan to be installed
I had an excellent time at the dealership.Everyone was friendly and very helpful.I would go back again every time
Went in for oil change tire rotation and fuel filter in my 2024 Ram 2500 Bighorn diesel. Service person came out right away and got my truck in immediately, great service and I did not have to wait for them to get my tuck in.
Sonja is wonderful and very personable.. you need a whole staff of her. She has empathy and know what it means to be a customer
The issues with my vehicle were taken care of in a timely manner. And I appreciate being able to use a loaner car to continue to go to work.
Refused to fix the problem and was told did not have time to recreate issue. My warranty ran out because of this. Spend too much time on phone with jeep doesnāt care and still waiting for call back as well to get them to cover my issue now that my warranty expired.
Service was with in the hour as they stated to me. When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to service my Grand Cherokee.
Visited the store was approached with a friendly sales person. We found the car we wanted. The only complaint I have is if they couldn't approve us after a second try they should have stopped . They tried 8 places and needless to say we got ding 8 times which effected our credit score. Now preventing us going anywhere else. Not happy . We are sorry we tried going there .
(Translated by Google) Excellent Service Very Attentive Highly recommended Oz DĆaz..Blessings.. (Original) Excelente Servicio Muy Atento Altamente recomendado Oz DĆaz..Bendiciones..
Everyone we encountered at the dealership was s very professional and attentive...they went out of their way to make us happy
The service associate gave me all the information and the repairs were done as stated.
Great salesman terrible finance department Both Angel and Jose were excellent, informative and professional. Finance department left a little to be desired
Cape Coral Chrysler Dodge Ram was awesome! They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installedāall within 24 hours. Super fast, professional service. Highly recommend!
I always have a positive experience. Fast, Friendly, and Trustworthy Thank you
Slow and no communication after 3 hrs had to ask what was going on after I asked I got e keys to go with no paperwork because it took so long for service
Drive up was poor and confusing. Not met by anyone. Car Not fixed in one visit. Had to come back due to dealership error Expensive
I had warranty work that needed to be completed before May and Lisa was an absolute angel helping me deal with the warranty company. She was very helpful and communicative and made the process very smooth. I appreciated her efforts to make the process as pain free as possible.
Ernesto and Hugo took good care of me on Wrangler
Got my Jeep in and out the next day with a pickup from my house to the dealer and a pickup for me at my house to get the Jeep. Fast!
Awesome experience. Andy was great. Easy trade-in transaction. Highly recommend both Andy and the dealership.
The people are very pleasant there and you don't have a long wait for an oil change you're in and out I'm very satisfied with them
It cost 250$ to simply diagnose a problem that took maybe 30min is rediculous. Very expensive.
I was very happy how they helped me with my leather dash problem. Thank you
The Service advisors and the techs were highly attentive to my needs and provided excellent service and met all my expectations.
No problems Just moved down from nj nice to have a dealer I like With
Mike was great. I got right in for an oil change and I didn't have an appointment. We were traveling through town and needed an oil change on our jeep and Mike treated us like family!
The dealer has been awesome to deal with. Michael castori has been a great communicator and has been an advocate for my tough situation. Unfortunately, the 2023 jeep wrangler I bought from them has had waaaay too many issues to give all five stars.
Always polite and fast service
Great place, very nice, Mikal was a very good service advisor I will be back to this dealer even though is over 50 miles away!!! Only negative is the high price for service, seniors should get a big discount!!!
Carlos and Mitra where amazing to work with!
Albert Dominguez is a good person , thank you
Very nice place, fine people, Mikal was great, need more like him!!! Very helpful and professional!! Only negative is the prices! I am retired, fixed income. Need to have discounts for seniors ect, but had a good time getting my vehicle service!!!
Very friendly, helped out in our every need. No haggling back and fourth. Very professional sales team
Great service from Ibrahim. He organized my tire rotation and oil change. Thank you for your assistance.
Terrible communication, worst call system i have ever used. Very unprofessional service staff. My vehicle took over a month to complete and was incredibly dirty and oil stains everywhere when I picked up the vehicle. All my settings were changed and it appeared that my truck had been taken off road down a dirt trail of some sort.
I came in for a Oil Change and inspite of the delay the service was very good and got a car wash
He was so patient with us and provided us with exactly what we needed Kind
I already did. The dealership was excellent to deal with and the service was great. Had no issues.
All went well. Purchase went smoothly and without delays. Vehicle was ready for viewing when promised.
(Translated by Google) Great service from the sales team to Manager Rene, to the financier Ezequiel and especially to my friend Roiby Matos, very satisfied with the service and customer service (Original) Un servicio estupendo de parte del equipo de ventas al Manager Rene, al financista Ezequiel y en especial a mi amigo Roiby Matos, muy satisfecho con el servicio y la atencion al cliente
Awesome My experience with the service department was awesome and they are always helpful Beautiful dealership
Our service advisor had āEarlā our wrangler diagnosed and serviced quickly, Thanks. Very nice deslership.
Excellent service. Everything was very good. They explained everything very well. It was a great experience.
The work was done well on my 2013 Jeep jku..rear brakes and thermostat. Hard to get quick appointment due to busy season but online does work great. Ron
At drop off was greeted right away. Took info explained service visit and went to waiting room. Waited a legit amount of time and my car was done ?? Thanks.
Great service/ took a little longer than I expected- but things take time / my truck is good now
Luis, Mitra and Dorian Helped me get into a new ram 2025 Big Horn they did the best the could do to help me even stayed late after hours to get the job done and I appreciate them at this location in Cape Coral and I will always come back to get help from them again
Phone system is horrible. The outside call people for 3 days kept sending us to the wrong store. Had four new tires installed and was doubled on our bill!
Todo muy bien rƔpido y professional muy contento con el servicio y muy buena atencion
It cost me 1000 for a tent a car and my car is not right
When work was completed I had to send the car back for the wash. It was noted on the work order. When I got home I noticed one of the valve stem covers was left off. I had to go back to the dealership to have it replaced. Small issues but when you spend $2500 you expect everything to be done correctly.
Jonny and Mitra were awesome to work with. Very transparent and helpful
I was happy with the work on my Pacifica but timely communication was slacking Thanks Cathy
Had a very awesome experience everything went very smooth. Got a beautiful truck five stars.
Very organized and everyone was very kind. Helped make the best deal possible. Jose was great!!
Michael Castori always goes above and beyond taking care of me and my Jeep. I am pleased with the customer service of Michael.
Carlos and Hugo took great care of me on my Gladiator.
I love the dealership. I just wish it wouldāve took a little bit less time to do an oil change in the tire rotation than two hours.
Treated well...Fast service.....all my answers were met...on time service Would go back
Fantastic staff. Helpful Friendly . Ask appropriate questions to get to the reason for my visit
Awesome experience, Benjamin is the best, Joseph in finance was amazing. Both had a positive attitude, very helpful and super knowledgeableā¦ it was an amazing experienceā¦ thank you both for making me feel comfortable in my purchasing processā¦
Lisa did a good job keeping me infarmed and she was always responsive to my needs.
The two sales people where awesome and the finance was just ast great and the insurance lady was awesome as well
Facility is very nice. Service department (for our older Cherokee) has always been solid. I did an internet search and very quickly received a text from Enrique Gaston who found a car offered an appointment. He paved the way for me to buy my second Jeep with help from Jose Gaston, who listens well, knows his cars and made a big decision comfortable. Finance was handled by Ezequiel Garcia who was experienced and effective. I'm counting on GM Josh Clinton to keep raising the bar.
Friendly and efficient service great sales experience Andy and Joe was very helpful. Highly recommended
Great sales experience. Andy Turner and Joe Aviles were great. Highly recommended to visit the store.
Excellent sales experience. Andy Turner and Joe Aviles was great. Got my vehicle in no time. Highly recommended.
Ibrahim was friendly and professional. Got an oil change. Service was prompt and easy. Will be back.
The service advisor was very nice and very friendly. Everyone seem to be very helpful.
(Translated by Google) Peter Camacho thank you for making my dream come true excellent service (Original) Peter Camacho gracias por hacer mi sueƱo realidad excelente servicio
(Translated by Google) The service people who took my car to change the oil have to be a little more careful and when I check it, it gets scratched everywhere and you pay for that later when you go to change it, they look for the smallest detail and they are the ones who. They finish with the cars, otherwise everything is excellent š (Original) Tienen q tener un poquito mas de cuidado los de servicio q lleve mi carro para el cambio de aceite y cuando lo revise se rayado por donde quiera y eso lo paga uno despuĆ©s ...
Darren was awesome he went above and beyond to get us in and out. we always love the people and the atmosphere.
Cape Coral Chrysler did what I wanted to service my Chrysler Pacific minivan . Oil change , check brakes, check tire pressure and replace two filters.
I was in Florida from Illinois for a short trip, ran into a mechanical issue on the highway and ended up @ Cape Coral Ram. Bishoy was able to source the necessary parts and get me back on the road in a few day's. Thank you, Bishoy!