Customer Testimonials
Everything went smoothly and there were no problems. Big Mike did a great job and would recommend him as everyone's contact.
Chris was great to work with, he met the timelines on when my vehicle would be repaired, gave me a clear estimate and had the job completed so promised. Great experience.
Mike is a great ambassador for your store. He worked very hard to resolve a very difficult problem with my 2022 Ram. This is not the first time that Mike has been there to insure my satisfaction with your service. Ultimately I will not think twice when I buy my next vehicle from CCCDJR.
She is a professional in her approach of serving of the dealership's customers. The dealership is lucky to have her.
Okay. Busy big place. Try to make it a personal experience with some success, but not like home town . Just make my car run properly is the bottom line.
Oil change and new front and rear windshield wiper blades replaced in an hour, polite and friendly service
All services that I came in for were performed as well as some recommended services. No pressure to do all of them. Chris explained what they entailed. Got me a Lyft home and back when my jeep was ready.
Very professional and a great customer service. Andrew made everything right. Thanks I would definitely recommend the dealership to everyone that I know. I will come back for service, when is needed.
Great to deal with from the time I arrive to the time I left explained everything that was going on and did regular check in's to let me know how it was going.
Wendy did an amazing job! She was very nice and very helpful getting an issue sorted out for me
Mike in service great job Mike knows his job takes great care with customer Thanks mike
Great experience at Cape Coral Chrysler Dodge Jeep Ram! Everyone was friendly, professional, and helpful, especially Gaston. The whole process was smooth and stress-free. I really appreciate the great customer service and would definitely recommend them!
Friendly fast efficient get the job done every time quicker than expected time. Nice quiet place to wait for your vehicle.
Lisa is always great to work with. You're very lucky to have her. She's the only reason I come there.
Very pleased with the service I received, I pulled up with no appointment and they were able to take me immediately and had me back out on the road in 1 hour.
This is one of the few dealerships that go extra mile for quick good service A+
Vary helpful, fixed issues within a timely manner I had a very positive experience with the dealership. Everyone was extremely helpful, friendly, and responsive throughout the entire process. Whenever I had an issue or concern, I was able to call and speak with someone who took the time to listen and help. They handled any problems I had in a timely and professional manner, and when I called about an issue, they were able to get me in and have it fixed the very next day. I really appreciated how quickly they responded and how easy they made the entire ... Read More DealerRater - Aug 8, 2026
Excellent. The check in was quick and everyone was friendly and professional. They finished quicker than expected.
Took care of all issues I had all 4 TPMS replaced and the tailgate unlock module replaced
Big mike was great. He helped me when I needed something taken care of extremely quickly and handled it very professional professionally
Great service and attention. It was simple and they got me in and out - be back Monday.
Excellent professional and highly qualified to complete my service He took the time to complete a thorough examination of my vehicle
Took a while but am pleased. The complimentary drinks are a nice added touch. Things are well kept and clean.
My experience was very good . My service was quick and convenient. Overall a wonderful experience.
Did an excellent job keeping us informed and up to date We were very pleased with our service experience this time
Everything ran smoothly and professionally. My advisor was great to work with It was fine
Everyone was very helpful and professional The work was completed fast so the wait time was short All in all a good experience
Lisa is a rock star and she is the best service manager at your business. I will only deal with her when I need servicing as she takes care of me 1000% she needs a raise
Upon arrival Mike was very courteous and kept me informed that entire time. Mike went over everything with me to ensure that I understood what the jeep needed that day. Mike checked in with me after a few days to ensure everything was good with the jeep
In and out quickly..vehicle was not included in the recall even thought I received a postcard
Efficient, pleasant and extremely easy The overall experience was great , fair, and painless Would recommend to anyone
Excellent service with friendly staff. The work was done quicker than expected. There is plenty of comfortable space to sit while waiting.
As often as my car has issues, Chrysler has been there to resolve them. Anytime I need to get an appointment and get my vehicle in Mike C as quick to respond and to get me an appointment.
Great service at good prices Service with the right the first time and quickly we were in and out
Courteous, great communication. They did leave three large pieces of work related cleanup, papers in my front seat and floor, and they did not reset my oil life gauge. Nothing that would keep me from coming back, your service is much better than Galeana in Fort Myers. Thank you.
Service was great. Prices were high. The prices the dealership charges were very high. Should be more competitive with pricing of replacement parts
The staff was friendly and knowledgeable. They cared about my truck and did a great job getting it repaired and back to me.
I had an excellent experience with Andrew at Cape Coral Dodge Jeep. He got my Jeep in for service very quickly after a warning message appeared and kept the process smooth from start to finish. The issue was diagnosed and resolved within just a few hours, which I really appreciated. Andrew was professional, responsive, and made sure everything was taken care of promptly. Great customer service and excellent communication. I highly recommend asking for Andrew if you need service at Cape Coral Dodge Jeep!
Lisa was awesome. Check out the issue, gave me a quick thought, and she was correct. Well Done
Cape Coral CDJR is fantastic. Since purchasing my Jeep GC there 4 years ago, I've only had it serviced there. Every experience was great! Lisa Millspaugh is probably the best service advisor I've had anywhere. She is extremely knowledgeable, professional, trustworthy, communicative and friendly. I prefer to deal with her directly for her candor and pleasant demeanor. Keep up all the great work! Thank you...
Mike was very thorough and helped me with my jeep recall. He was also very helpful to get me a ride to and from the dealership while they worked on my jeep.
Working with Josh was good he seems to have a lot of experience He kept me in the loop about what was going on with my truck
Mike Castori was very helpful and very informative and friendly like working with him was nice dealership as well
Have always had a great experience at Cape Coral CDJR Never had any issues or problems
Service guy that helped me was really great. Super nice and informative No thank you
I had the engine oil and oil filter changed and the tires rotated and overall inspection.
Professional and thorough I was able to schedule my maintenance quickly, able to get my 3 recalls taken care of with my routine maintenance all interactions professional and pleasant
Andrew Dubanik was very responsive, informative, and has excellent communication skills. I had a bad experience prior, he turned it around for me. I greatly appreciate how kind and professional he was. Thank you!
it all went very smooth from the second i pulled up to the time i pulled away. the services were completed in a timely manner and everyone was very kind and helpful.
Awesome and attentive. They know what the were doing I highly recommend them. I will be going back to buy a new car.
Excellent Mike was great and took care of my issues The rental girl was also very nice
Big Mike was very personable, knowledgeable, accommodating & friendly. I will request him when bringing my vehicle in again.
The staff was great to work with. They had a decent inventory to choose from and the sales staff was attentive throughout the buying process. .
Was told that our vehicle would get worked on first thing in am but another vehicle was taken before ours. Was done by 1pm
Mike Castore did a great job getting us an appointment for service in short notice. That said, their phone system is horrible and I almost went elsewhere because after sitting on hold for way too long I had to call back. Then had to wait again but I waited. Not sure I would buy a vehicle there if they dont fix that. They need a human to answer the phones not some AI computer
Wendy was fantastic and worked with my extended warranty and got everything I needed covered beside my deductible. I couldn’t be happier!
Emily is great. I got fixed up.. Everybody was really nice. My service was as good as it could be! Had to wait for a part but that is just part of the game. Everything I needed was dealt with and handled in a great manner
I've had Big Mike as a service advisor a few times, and he is always extremely friendly, has great communication and gets my car done in a very timely manner. It is always a pleasant experience.
Always accommodates me for service. Wendy keeps me well informed of what's happening. Very professional !
Wendy is absolutely amazing all the time. We’ve scheduled appointments and walked in on Saturdays and always get the same level of service. We love it here!
I was welcomed quickly and friendly. The service was done on time. I was in and out quickly. Best service I ever had at that dealership.
Great...helpful... Explaining what service needed to be done...great customer service... Smart knows what she was talking about...
Great communication. Work was done when he said it would be. Chris was great in communication.
The communication was excellent. The integrity of the dealership is impeccable. They made a mistake and corrected it without any argument.
Clean and organized I was extremely happy with the dealership and how well I was treated by Chris.
Excellent dealership and Chris my service advisor did an amazing job. Excellent service from Chris in the service department
Good Nice customer service The person who assisted me was very professional, but I forgot their name.
Top notch service from pillar to post! At intake, I received pretty close to accurate pricing and time of service. Spot on! Good work team!
Very friendly staff and helpful. I even got offered more help as I was leaving.
The costumer servís was good, the time I get there they start with my car, sneer all my question
Overall satisfaction. Enrique and Jose are great with customers! They keep their word! Excellent customer service!
I had Big Mike for my advisor and he was great! The technician who worked on my Durango was as awesome also! Thank you to all!
Always helpful and friendly Accommodate my needs with care and consideration Would recommend to anyone
I got work on my Jeep there and Josh was FANTASTIC!! I've had work done at Naples Jeep (where I got my truck) and had horrible experiences there. Josh and Cape Jeep was a night and day difference
Very good Just stopped in for information and they got us right in for an oil change
I've always have had a good experience with your people at this dealership. I did
Absolutely faultless showed up was greeted the car serviced and happy when it was done with no hiccups at all
Very professional Staff were very helpful and did a great job balancing my tires Awesome experience
Very professional have a lot of knowledge great service I will recommend the service to anyone
Got me done ASAP Contacting your employees would make life a lot easier maybe put telephones on their desks when I call i get a human who then e mails someone and most of the time you don't get results I usually have to drive to dealership if I want an answer in 24 hours
I have dealt with her numerous times and she is the best customer service representative. I have ever dealt with at a car place.
Andrew was very good at taking care of my problem! Ordered the part had it in the next day. replaced the malfunctioning mirror on my truck! I was very happy with the service!
I received a recall on my vehicle. I called for an appointment to take my car in and got an appointment in 2 days. Waited for my car and was out within 2 hours.
From the moment I spoke to Andrew D. regarding an issue with our vehicle, I knew I would be given correct information as well as the best service. The initial phone call was answered by AI, but once I got past speaking with "Sophia", everything went smoothly. Andrew was able to get the vehicle looked at right away instead of days later, as reported by AI. I was kept in the loop of when it was being looked at and the issues found. Eugene H. fixed the issues in record time and the vehicle was finished the same ... Read More Yelp - Jun 26, 2026
I had an outstanding experience at this dealership from start to finish. The entire team was professional, transparent, and genuinely focused on helping me find the right vehicle without any pressure.
A special shoutout goes to Matt, better known as "Big Country." He was knowledgeable, patient, and incredibly easy to work with throughout the entire process. He took the time to answer all my questions, explained every detail clearly, and made sure I felt comfortable with my decision. His honesty and down-to-earth personality made what can sometimes be a stressful experience actually enjoyable.
If you're looking for ... Read More Google - Jun 15, 2026
Had the pleasure of working with Josh Grissom for my recent service work on my jeep For warranty work and other service. He was very attentive and on top of keeping me informed on everything. Will definitely keep driving the distance to bring our jeeps to Cape Coral CDJR
Andy Turner was very hands on as answering our concerns and questions — have used this location for service and now have bought our second Ram Limited truck. Also, big thanks to Kimberly!
Andy Turner was great! Good salesman and made the experience easy!
Bought a 2026 Sahara with Randy and he made it simple, fast, easy. Need a car ask for Randy.
It all depends on your service advisor. Mike c amazing
Andrew was awesome!
Andy turner was quick and easy no stress! I even gave him a time I needed him to beat. I was in a hurry. Thank you Joe for getting my paperwork done quickly. All worked out great.
Quick
Easy to deal with. Salesman Carlos knew what I needed to close the deal and made it happen
I want to say a Big Thank You to all the Hard work, dedication and commitment. Albert was very patient, explained every step and detail, funny and most importantly found our family a lovely vehicle. This would not be possible without Joseph running the numbers. Finishing the Big Deal Joe Aviles with a big smile. Thank you to my 3 Amigos! We will be back!
I had a great experience with Albert,Joseph, and Joe Aviles . Great service and friendly team. Thank you
Great experience at the dealership with Johnny Ramirez. 100% recommended.
Mat,Jose, and Joe 10/10
Andrew the service customer advocate was excellent! He listened to our concerns and has kept us fully up to date